Changelog

We’ve made improvements to our audio call quality, so you should notice better call quality and clearer sound during your conversations.

• Meet section
  - Fixed applying the stored camera device in Videomeet when multiple cameras are available
  - Fixed recording indicator position in meetings
  - Implemented a change in the background colour of the recording
  - Changed the recording has started label to red background
  - Fixed adding to meet by entering
  Softphone section
  - Fixed soft-phone header issues render
  - Implemented new soft phone update design for favourites contact ( a few bits still in progress will be done by next cycle)
  - Fixed calling with the wrong tab id and opus configuration changes ( for call quality)
  Contacts section
  - Fixed suggested contacts tooltips & loader issues
  - Fixed the size of the checkbox in the contacts filter in the suggestions
  - Fixed the prioritisation of search results in suggestions
  - Fixed if the contact has only the company name without the first and last name
  - Added validation in contacts (validation for spaces)
  - Fixed add contact validation
  - Fixed the contact display name assignment issue
  User Management & Access Control
  - Implemented a blocking function for self-only users in user management
  - Implemented disabled view from user management
  - Fixed disabling assigning to for self-only users
  - Fixed UM/CRM last name validation & schemas and validation change
  Call Features & Call Divert
  - Updated call divert section in user management/back office
  - Implemented call diversion to third-party voicemails
  - Fixed call sequence
  - Implemented an add banner for the call sequence
  Technical improvements
  - Fixed session persistence and token refresh failure auto-logout ghost
  - Fixed after logging out, notifications are displayed on the tab
  - Fixed key capture on Safari & toggle switch components focus changes
  - Fixed the connecting issue with the sockets
  - Fixed type issues for the components package
  - Fixed shared tab indexes for onboarding flow
  - Fixed listener duplicates removal
  - Fixed forms validation support
  - Refactored the file structure & dashboard app build issue
  - Refactored and changed props in the invite flow
  - Fixed cache issues
  - Fixed application changes sync & Vite environments config modifications
  Notifications
  - Implemented " Show me in history when have notifications"
  - Implemented counting of notifications in the layout
  Transcription & Recordin
  - Fixed overflow and tooltips in transcription
  - Implemented a feature to download transcription
  Call History
  - Fixed call history table width styles & display name issues

  
  Please restart your app to receive the latest updates.

We have deployed the web application update with the changes listed below.

Authentication & Security
- Fixed sign-up form changes and security routes modifications
- Fixed changed OAuth error type
Account & User Management
- Implemented account creation changes & resolved soft phone display name issue
- Updated for self-only users, disabled settings
- Fixed UI password validation error message mismatch with design
Call Flow & Ring Groups
- Implemented ring group (replace Caller ID feature)
- Implemented call queue timeout (still some parts in progress)
Voicemail System
- Fixed default greeting and some small issues
- Updated voicemail dropdown with all available voicemail destinations
Caller ID & Display
- Fixed show caller ID number for merged calls if the name is not available
- Implemented real-time update of caller ID changes without client restart
Softphone Features
- Fixed rare cases of call being put on hold (soft phone)
- Implemented jitter buffer changes
Numbers Management
- Implemented numbers section search & redirect issues
- Implemented number re-fetch on call flow update
User Interface & Navigation
- Fixed dropdown visibility issue
- Fixed showing input when switching email enabled
- Fixed 404 is returned after clicking on the main logo
- Added option to initiate call after entering number in UI
- Fixed the header breaks if you go from notifications to call history
Device Management
- Fixed reboot device in my profile
- Fixed adding loading when delete device
Notifications
- Implemented auto-dismiss notifications on access
Back Office
- Fixed added by section in the back office
System & Technical

We are currently performing testing and maintenance on our AI transcription servers. During this period, transcription may be temporarily unavailable or slower than usual.

We appreciate your patience while improvements are being completed.

We’ve just released a hotfix update for the Production desktop only.

1. The changes are related to the issues we are currently observing where calls may show the error “call cannot be completed” when trying to start a second or third call.

2. We have also implemented a test fix for the issue where incoming callers were being automatically placed on hold. Additionally, we’ve added extra logging so we can continue monitoring the behaviour.

3. Another improvement included in this update:
    The desktop app will now automatically check for updates every 3 hours to ensure users are always running the latest version and to prevent cases where the app does not update after a new release.
   Please make sure to restart the app to apply the update.
   

Hi everyone,

Yesterday we deployed updates to the platform. You can find the full list of changes below.

If you are using the desktop application, please check that it has automatically updated to version 0.2.49. If not, simply close the app and reopen it.

If you are using the web version, you should see a notification prompting you to refresh the page.

Call Flow & Call Queue
- Fixed auto number select on re-new call flow
- Fixed new call flow reset action extend
- Fixed hot-fix call flow modal window auto open
- Implemented call queue node (Admin-only feature, development will continue in the next cycle.)
Numbers Management/Settings
- Fixed back action from number edit page props
- Implemented numbers logic changes on account create
- Initialized numbers changes new logic
- Fixed change font for list of users in numbers in settings
- Fixed icon for call flow in numbers should not change size depending on context
- Fixed add device layout and numbers call-flow icon
- Added default caller ID section
-Fixed Call divert when offline ( the only scenario where does not work is when the user logs out from system. Unfortunately, we cannot implement this technically due to certain limitations on the Kazoo side)
User Management & Back Office
- Fixed back office clicking on user's name should open the user up
- Fixed search bar in list of users in add users by layout
- Fixed first page is not marked in pagination in user management
- Fixed dropdown when creating users
- Synced back office global settings & resolved issues
- Fixed back office when adding numbers the confirmation toast appears twice
Meeting System
- Fixed meet - sort participants by camera status
- Fixed update present status for users in meet
Call Monitoring & Voicemail
- Fixed call monitoring fetch issue changes & voicemail switcher auto-populate
- Fixed auto-enable voicemail-to-email
- Fixed edit call monitoring
- Fixed voicemail default sound
- Fixed voicemail summary field & transcription states
- Fixed fixed some issues in voicemail and numbers view
Notifications & UI
- Fixed when switching from missed call or voicemail notifications
- Updated border from missed call from notification centre
- Fixed layout in my profile in notification
- Fixed the all time section should not be folding in two rows
- Fixed the header is cut off at the top when you switch from message
Device Management
- Fixed fix camera selection if unavailable
- Fixed devices selector styles
- Added Mac address to tech details of device
- Fixed new desk phone does not get included in call sequence
Call Features
- Added normalize number format
- Implemented add call divert sanitize phone number
- Fixed ringtone cuts off when navigating to app tab during incoming call
- Fixed after pause recording it should be resume recording not start
User Interface & Styling
- Fixed dropdown styles changes
- Fixed input styles issues resolve & template changes
- Fixed dropdown issues
- Fixed display allowed BO icons issues
System & Technical
- Fixed in BO title is mandatory but account can be created without title
- Fixed active browser stack issue
- Implemented CRM services update
- Fixed send to value & input styles
- Fixed services & features sync
- Implemented user exists error message
- Fixed call recording storage policy set on onboarding not working

Hello everyone!
We are starting the update of the web application with the changes listed below.

New Features & Enhancements:
User Level: Settings updates:

• Call Settings;Voicemail Settings;Notifications;General

• User menu (top-right)

Admin Level: Settings updates

• User Global Settings

• We’ve implemented an updated workflow for number creation and management, with related improvements in the Caller ID settings.

There is still some remaining logic related to the new Numbers section and the Settings redesign, like call divert when offline and few another, we’ll continue working on this in the next

Bug Fixes & Improvements:

• Update error message about limit of login attempts

• When renaming the call flow, the ‘cancel’ and ‘save’ icons overlap the input field.

• Add a confirmation notification when adding users to the access list after clicking ‘save’.

• Fix popup for missed call status

• Fix re-render on rename device input

• Fix recording indicator on incoming call

• Normalise the dialled number by removing dashes

• Fix text bleeding over on call flows page

• Fix modal remaining open when switching with keyboard.

• Fix Visual bug with long names in analytics filters

• Fix User management - Send voicemail to email

• Fix DND status

• Fix user statuses

AI Server Fixes & Improvements:

• We improved transcription quality on the AI server, fixed timestamp accuracy, and meet transcription improvements

Hello everyone! Android app  update:

We’ve released an update that improves stability, fixes bugs, and enhances your experience with calls, meetings, and recordings. Testing is progress

Change-list:
- Fixed an issue where the app navigated prematurely when there was no server response
- Fixed token refresh issue
- Added a confirmation dialog when leaving a video meeting
- Fixed icon display in transcriptions
- Added a confirmation dialog when logging out
- Fixed an issue where missed call status was reset after app restart
- Fixed an issue where the “Change status” window did not open for missed calls
- Fixed media player synchronisation with transcription timestamps
- During a video meeting, the name of the contact who started the meeting is now displayed
- Fixed contact search when adding participants to a video meeting
- Improved layout to allow easier access to the transcription feature
- Added WebSocket connection status indicator
- Fixed speaker playback functionality in transcriptions
- Fixed playback of call recordings in call history
- Updated logic for editing Contact–User relationships
- Fixed an issue where the previous recording was not closed when opening a new one
- Fixed issues related to QA Tools
- Fixed an issue where the “Return to call” notification was shown in the foreground
- Fixed an issue where the history item menu was cropped for items in the middle of the list
- Fixed a bug when changing the contact directory
- Added dark mode support for meetings
- Added recent technical errors visibility in Debug Mode
- Fixed an issue where the screen did not wake up on incoming calls

Hello everyone! Android updates:

In this update, we focused on improving the app’s stability and reliability. Our team has been actively working on fixing call-related issues, optimising chats and transcriptions, and enhancing the overall user experience.

Update Highlights:

• Fixed call-related issues on various devices (background state,” push notifications issue”

• Updated the transcription section

• Integrated dynamic color scheme (Android 12+)

• Fixed caller-related issues

• Moved contact access to a dedicated section

• Added a loading indicator

• Added a new animation for ChatInfoPrivate

• Added new permissions for various OEM devices

• Updated the debug menu

• Fixed the switch camera button display for all participants with video enabled

• Fixed state camera and microphone synchronization issues between clients on different devices

• Fixed multiple issues in chats

• Fixed flickering when opening ChatInfo

• Fixed an app crash when opening a chat link

• Improved overall stability and performance

Check your mail to get new version or see below:
https://appdistribution.firebase.google.com/testerapps/1:709263049095:android:b21242c21d359cc4[…]/releases/2rb2lkvl1dl5g?utm_source=firebase-console